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  • Check the ‘Gift as gift’ box to indicate which item you would like to give as gift.
  • After you place your order, you'll receive an email asking you to provide the details of recipient.
  • Fill out the form and your gift coupon will be sent to the recipient.

Please note that gifting is at no additional cost, as we aim to enhance the beautiful culture of gifting seamlessly.

 ITIL Intermediate Training | SO|SGL
  •  ITIL Intermediate Training | SO|SGL
  •  ITIL Intermediate Training | SO|SGL
  •  ITIL Intermediate Training | SO|SGL
  •  ITIL Intermediate Training | SO|SGL

ITIL Intermediate Training | SO|SGL

₦180,000 ₦89,999
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  • ITIL Intermediate Qualification: Service Operation  991 (3 Credits)
  • Course Type: Individual, Promo Package (PP)
    • Duration: 3 Days
    • Schedule: Weekday 
    • Date: March 26-28, 2018.     
    • Time:   9am – 4pm
    • Weekend: Please call
    • SGL Training Center . 10, Akinremi Street, Anifowoshe, Off Awolowo Way, Ikeja, Lagos, Lagos.
  • Course Outline
  • Intermediate Level  (ITIL Lifecycle Modules):
  • The Intermediate level qualifications have a modular structure, articulated in two streams, lifecycle (suitable for those intending to focus on the process and practice elements used, and the management capabilities needed to deliver quality
  • ITIL Expert:
  • To qualify for  ITIL Expert module , you must have  completed  the Intermediate Level (five courses)  as detailed below:
  • To achieve the ITIL Expert Certification, you must earn 22 credits, including five from passing the Managing Across the Lifecycle exam. The number of credits earned for passing each certification exam is indicated below:
    • Step 1: 1197 - ITIL Foundation Certificate (2 credits)
    • Step 2: ITIL Lifecycle Modules (3 credits each)
    • 993  - ITIL Intermediate Qualification: Service Design
    • 992 - ITIL Intermediate Qualification: Service Transition
    • 991 - ITIL Intermediate Qualification: Service Operation
    • 994 - ITIL Intermediate Qualification: Continual Service Improvement
    • Step 3: Managing Across the Lifecycle (5 credits)
    • 983 - ITIL Managing Across the Lifecycle Qualification
  • 17 credits are required to take the Managing Across the Lifecycle Examination
  • Additional Fees:
    • Cost of Exam = $250
    • Cost of Courseware   = $220 
  • Key Benefits of ITIL  to your organization:
    • Improvement in IT services
    • Reduction of costs
    • Improvement in customer satisfaction due to a better approach to service delivery
    • Improvement in productivity
    • Better use of skills and experience
    • Improved supply of services compared to third parties
  • How To Redeem:
    • Purchase coupon on DealDey and contact merchant to schedule training date
  • More Information on the deal 
  • Requirements:
  • Must hold the ITIL Foundation Certificate
  • Recommended Experience:
  • Basic IT literacy and around two years of IT  management experience
  • Course Preparation:
  • Before your event, you will be sent a Pre-Course Study Guide and the Key Element Guide ITIL Service Strategy, which you should read as part of the 21 hours of personal study
  • You should acquire and read the ITIL Service Strategy core publication, focusing on Chapter 2, and review your ITIL Foundation course materials
  • To prepare you for the exam, homework and study assignments will be provided each night of the course
  • Exam Information:
  • The ITIL Service Strategy exam can be taken on the last day of the course (in-class), or any time after the course is completed via Proctor  (online)
  • Achieving the ITIL Intermediate Qualification: Service Strategy certificate provides three credits toward your ITIL Expert certification
  • You can schedule a date for your test at our center.
  • Course Outline
  • ITIL Service Operation: Introduction and Overview
  • Core Service Operation Processes
  • Common Service Operation Activities
  • Organizing for Service Operation
  • Technology-Related Issues
  • Implementation Challenges and Risks

  • Coupon(s) valid until 2018-03-30 (unused Coupons after this date will not be honoured/refunded by Merchant/DealDey)
    • Multiple Coupons may be purchased
    • Coupons numbers or QR codes must be presented for redemption
    • Download Coupon for Merchant's details 
    • Reservation must be made before redemption
    • Please call 01-4609950 | 08094609951 for more payment enquiries 
  • Terms and conditions apply
  • Details

    Over the past years, SGL Technologies has continued to maintain and focus on the products and technologies from a customer's perspective, developing and delivering ICT cutting edge solutions and training for vendors and partners as Consultants and Training Specialists for different organizations irrespective of the industry sector. SGL Technologies has the experience and team that can create a system for you and your business. Working hand-in-hand with our team gives our clients the tools to create an easily manageable workflow in an organization. Our services include the provisions of top-notch Business Support Information Technology Solutions: IT Training, Licensing of Computer Softwares, Networking, Data Protection and Storage Management Solutions, Video Conferencing, ICT Professional Certification Testing and Facilitate Internationally Recognized Professional Certificates in IT. We offer world class Information Technology training to prepare you adequately for a global IT career.
    10, Akinremi Street, Anifowoshe, Off Awolowo Way, Ikeja, Lagos
    Lagos Mainland, Lagos, Nigeria
    DealDey Helpline
    01-4609950, 08094609951
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