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ITIL Intermediate | Service Design|SGL
  • ITIL Intermediate | Service Design|SGL
  • ITIL Intermediate | Service Design|SGL
  • ITIL Intermediate | Service Design|SGL
  • ITIL Intermediate | Service Design|SGL

ITIL Intermediate | Service Design|SGL

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Sold By: www.sglit.com

Seller's Overall Performance: Excellent


  • ITIL Intermediate Qualification: Service Design  - 993  (3 Credits)
  • Delivery method: Full Hands On Classroom/Demonstration
  • Training Category: Individual and Promo Package
  • Type of Training: Professional
    • Certificate of completion awarded by SGL at the end of the course
    • No mandatory exam to receive certificate
    • Cost of tuition does not include the cost of certificate
    • Additional Certification required
    Duration :3 days
  • Date :
    • Weekday: March 26-28, 2018.       Time : 9.00am – 4.00pm 
    • Weekend: Please call   to fix a date:  
  • Venue: SGL Training Center 10, Akinremi Street, Anifowoshe, off Awolowo Way, (Opp New Garage) Ikeja, Lagos.
  • Course Outline
    • Day1:
    • ITIL Service Design Introduction and Overview
    • Key ITIL Service Design Principles
    • Day2:
    • Service Design Processes
    • Primary Activities of Service Design
    • Organizing Service Design
    • Day3:
    • Service Design and Technology
    • Implementation Challenges and Risks
  • More Information on this Deal:
  • Key Benefits of ITIL  to your organization:
  • Improvement in IT services
  • Reduction of costs
  • Improvement in customer satisfaction due to a better approach to service delivery
  • Improvement in productivity
  • Better use of skills and experience
  • Improved supply of services compared to third parties
  • Intermediate Level  (ITIL Lifecycle Modules):
  • The Intermediate level qualifications have a modular structure, articulated in two streams, lifecycle (suitable for those intending to focus on the process and practice elements used, and the management capabilities needed to deliver quality
  • ITIL Expert:
  • To qualify for  ITIL Expert module, you must have  completed  the Intermediate Level (five courses)  as detailed below:
  • To achieve the ITIL Expert Certification, you must earn 22 credits, including five from passing the Managing Across the Lifecycle exaThe number of credits earned for passing each certification exam is indicated below:
    • Step 1: 1197 - ITIL Foundation Certificate (2 credits)
    • Step 2: ITIL Lifecycle Modules (3 credits each)
    • 982  - ITIL Intermediate Qualification: Service Strategy
    • 993  - ITIL Intermediate Qualification: Service Design
    • 992 - ITIL Intermediate Qualification: Service Transition
    • 991 - ITIL Intermediate Qualification: Service Operation
    • 994 - ITIL Intermediate Qualification: Continual Service Improvement
    • Step 3: Managing Across the Lifecycle (5 credits)
    • 983 - ITIL Managing Across the Lifecycle Qualification
    • 17 credits are required to take the Managing Across the Lifecycle Examination
    • Additional Fees:Cost of Exam     = $250   
    • Important Course Information
    • Requirements:
    • Must hold the ITIL Foundation Certificate
    • Recommended Experience:
    • Basic IT literacy and around two years of IT  management experience
    • Course Preparation:
    • Before your event, you will be sent a Pre-Course Study Guide and the Key Element Guide ITIL Service Strategy, which you should read as part of the 21 hours of personal study
    • You should acquire and read the ITIL Service Strategy core publication, focusing on Chapter 2, and review your ITIL Foundation course materials
    • To prepare you for the exam, homework and study assignments will be provided each night of the course
    • Exam Information:
    • The ITIL Service Strategy exam can be taken on the last day of the course (in-class), or any time after the course is completed via ProctorU (online) or at an eligible testing centeran eligible testing center eligible testing center
    • Achieving the ITIL Intermediate Qualification: Service Strategy certificate provides three credits toward your ITIL Expert certification
    • You can schedule a date for your test at our center.
  • Deal Covers:
    • Free Courseware materials  in soft copy
  • How To Redeem:
    • Purchase coupon  from DealDey and contact merchant to schedule preferred training
  • Why SGL?
    • Over Twenty ( 25) Highly Experienced and Certified  Consultants / Trainers
    • Optimized Training Budget
    • Customized Training Solutions
    • Standard and Vendors’ Approved Course wares
    • Both Classroom and On-Site Training Options
    • Capacity to deliver training at various locations across the country
    • Corporate  and Individual Training
    • We also partner with schools, local and state government , Vocational Centers to deliver  ICT Vocational Skill Programs

  • Coupon(s) valid until 2018-04-01 (unused Coupons after this date will not be honoured/refunded by Merchant/DealDey)
    • Multiple Coupons may be purchased
    • Coupons numbers or QR codes must be presented for redemption
    • Download Coupon for Merchant's details 
    • Reservation must be made before redemption
    • Please call 01-4609950 | 08094609951 for more payment enquiries 
  • Terms and conditions apply
  • Details

    Over the past years, SGL Technologies has continued to maintain and focus on the products and technologies from a customer's perspective, developing and delivering ICT cutting edge solutions and training for vendors and partners as Consultants and Training Specialists for different organizations irrespective of the industry sector. SGL Technologies has the experience and team that can create a system for you and your business. Working hand-in-hand with our team gives our clients the tools to create an easily manageable workflow in an organization. Our services include the provisions of top notch Business Support Information Technology Solutions: IT Training, Licensing of Computer Softwares, Networking, Data Protection and Storage Management Solutions, Video Conferencing, ICT Professional Certification Testing and Facilitate Internationally Recognized Professional Certificates in IT. We offer world class Information Technology training to prepare you adequately for a global IT career.
    10, Akinremi Street, Anifowoshe, Off Awolowo Way, Ikeja, Lagos
    Lagos Mainland, Lagos, Nigeria
    DealDey Helpline
    01-4609950, 08094609951
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