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      ITIL Foundation Training | 3 Days
      • ITIL Foundation Training | 3 Days

      ITIL Foundation Training | 3 Days

      ₦49,999 ₦29,999
      • Discount 40%
      • You save ₦20,000
      Learn more
      Icon time 512189389e52630c89360152fef5882bb5941960aec7d4a5438fcd24e3368419 00D 00H 00M 00S
      Seller rating 38
      Sold By: Ciel Consulting


      • ITIL Foundation Training | 3 Days '
      • Training Schedule
      • Weekday and weekend classes available
      • Dates: (choose one preferred batch)
        • Weekday Class: 19th - 21st November
        • Weekend Class: 18th - 25th November
        • Weekdays: 10:00am - 05:00pm (1 Hour Lunch/PM Documentary Break)
        • Weekend: Saturday 10:00am – 05:00pm; Sunday 1pm – 05:00pm
      • Ciel Consulting’s ITIL® Foundation training is most suitable for those professionals, who want to move ahead in the IT Service Management sector such as:
        • IT Professionals
        • Operations Managers
        • Service Delivery Professionals
        • Quality Analysts
        • Production Support Engineers
      • Course Outline:
        • Module 1 
          • Introduction to Service Management Lifecycle
          • Principles of service management
          • The processes
          • The ITIL service lifecycle 
        • Module 2.
          • Service Strategy
          • Introduction to service strategy
          • Key concepts of service strategy
          • Service strategy processes
          • Demand Management
          • Service Portfolio Management
          • Financial Management
          • Business Relationship Management 
        • Module 3. 
          • Service Design
          • Introduction to service design
          • Key concepts of service design
          • Service design processes
          • Service Catalogue Management
          • Service Level Management
          • Supplier Management
          • Capacity Management
          • Availability Management
          • IT Service Continuity Management
          • Information Security Management
          • Design Coordination 
      • How To Redeem:
        • Purchase coupon on DealDey and contact merchant to schedule preferred training date

    • Coupon(s) valid until 2018-12-31 (unused Coupons after this date will not be honoured/refunded by Merchant/DealDey)
      • Multiple Coupons may be purchased
      • Coupons numbers or QR codes must be presented for redemption
      • Download Coupon for Merchant's details 
      • Reservation must be made before redemption
      • Please call 01-4609950 | 08094609951 for more payment enquiries 
    • Terms and conditions apply
    • Details

      The ITIL®, owned and maintained by the UK Office of Government Commerce, is a globally recognized IT Service Management certification. The ITIL® Foundation certification is considered as the entry level qualification in the field of IT Service Management. The ITIL® Foundation certified professional will be able to guide an organization in implementing the best practices of IT Service Management and also in using IT as a tool for a business change and growth. Ciel Consulting’s training in ITIL® Foundation course is an ideal course package for every aspiring professional who wants to make a career in the IT Service Management sector. The ITIL® Foundation certification course emphasizes adapting a common framework of IT Service Management practices that will help deliver value to a business. It also focuses on the approach and standards or Quality Management apart from following a practical approach of IT Service Management.
      Ciel Consulting
      7, Brook street, off Broad Street, Lagos Island
      Lagos Island, Lagos, Nigeria
      DealDey Helpline
      01-4609950, 08094609951

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