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      ITIL Foundation Course | 3-Days |SGL
      • ITIL Foundation Course | 3-Days |SGL
      • ITIL Foundation Course | 3-Days |SGL
      • ITIL Foundation Course | 3-Days |SGL

      ITIL Foundation Course | 3-Days |SGL

      ₦90,000 ₦40,000
      • Discount 56%
      • You save ₦50,000
      Learn more
      Limited Time Offer
      Seller rating 83
      Sold By: SGL Technologies


      • Foundation  Course in IT Service Management (v3)
      • Training Category: Individual and Promo Package
      • No mandatory exam to receive certificate
      • Duration: 3 Days
        • 2 days for classroom training
        • 1 day for exam practice where students are subjected to rigorous exam mob questions by ITIL Certified Instructors.
      • Date: Starting October 29, 2018(Weekend)  / Please call for Weekday
      • Time : Saturday  9am – 4pm , Sunday 2pm – 6pm
        • Venue:
        • 1. Lagos  10, Akinremi Street, Anifowoshe, off Awolowo Way, (Opp New Garage) Ikeja, Lagos
      • You can schedule a date for your paper-based test at our center.
      • Course Outline
      • Day 1:
        • Introduction
          • History of ITIL
          • ITIL Qualification scheme
          •  2. Service Management as a practice
          • Service
          • Service Management
          • Processes
          • Roles
          • Organisation
        • The Service Lifecycle
          • The Structure, Scope, Components and Interfaces of the ITIL Library
          • ITIL Service Lifecycle
        • Service Strategy
          • Service Models
          • Service Portfolio Management
          • Demand Management
          • Financial Management
          • Return on Investment
        • Service Design
          • Service Catalogue Management
          • Service Level Management
          • Capacity Management
          • Availability Management
          • IT Service Continuity Management
          • Information Security Management
          • Supplier Management
      • Day 2:
        •  Service Transition
          • Change Management 
          • Service Asset and Configuration Management (SACM) 
          • Release and Deployment Management
          • Service Knowledge Management
        • Service Operation
          • Incident Management 
          • Event Management 
          • Request Fulfilment
          • Problem Management
          • Access Management
        • Continual Service Improvement
          • The Continual Service Improvement Model
          • IT Governance across the Service Lifecycle
        • Technology and Architecture
          • Generic requirements for an integrated set of Service Management Technology
          • Understand how Service Automation assists with integrating Service Management processes
        • Related Standards and Frameworks
          • ISO/IEC 20000
          • ISO 27000
          • ISO 9000
          • ISO 19770
          • ISO 15504
          • SixSigma
          • COBIT
          • CMMI
        • ITIL Simulation
          • The simulation puts course participants in the shoes of an organization doing its best to maximize revenue through day-to-day operations 
          • Experience how to improve (ITIL) processes so as to achieve business goals 
          • Demonstrate improvements through a balanced approach encompassing people, process and technology
        • Implementing ITIL
          • Implementation tips and tricks 
          • Business case and KPIs 
          • Aligning People, Process, Technology and Organisational requirements
        • Day 3:
          • Exam  tips and practice
      • More Information on this deal:
        • This qualification is primarily aimed at:
        • Those who require a basic understanding of the ITIL framework
        • Those who need understanding of how ITIL can be used to enhance IT service management within an organization
        • IT professionals or others working within an organization that has adopted and adapted ITIL and who need to be informed about, or contribute to, ongoing service improvement.
        • It is suitable for people involved in the following areas to improve their abilities:
        • Service Desk, Incident Management, Problem Management, Change Management, Service Asset and Configuration Management, Availability Management, Capacity Management, Information Security Management, Service Level Management and in general all IT management areas.
        • However, the ITIL Foundation level certification is open to and can benefit anyone who has an interest in the subject.
        • Certificate of completion awarded
        • Participants will receive certificate on the last day of training
        • Interested students can register for ITIL foundation exam immediately after the training 
        • The Foundation level is the entry-level certification and offers you a general awareness of the key elements, concepts, and terminology used in the ITIL® service lifecycle, including the links between lifecycle stages, the processes used and their contribution to service management practices.
        • Classrooms fully equipped with AC.
        • Parking space available.
        • Please visit  our homepage to view some of our participants comments/remarks about our training http://www.dealdey.com/merchants/sgl-technologies
        • Benefits
        • Exam Pass Guarantee 
        • Exam application assistance 
        • Continued support after class
        • Exam simulator to practice and learn with answers, page number and paragraph noted 
        • Best learning processes available, not just read and memorize
      • Why SGL?


        ·          Over Twenty Five Highly Experienced and Certified Instructors

        ·          Best Rated Training Company on DealDey

        ·          Affordable Cost Programs

        ·          Career Counseling and Mentoring

        ·          Certification Exams

        ·          One on One Training

        ·          Standard and Vendors’ Approved Course wares

        ·          Fast Track Option Available

        ·          Students’ Internship Program

        ·          Job Opportunities

    • Coupon(s) valid until 2018-11-12 (unused Coupons after this date will not be honoured/refunded by Merchant/DealDey)
      • Multiple Coupons may be purchased
      • Coupons numbers or QR codes must be presented for redemption
      • Download Coupon for Merchant's details 
      • Reservation must be made before redemption
      • Please call 01-4609950 | 08094609951 for more payment enquiries 
    • Terms and conditions apply
    • Details

      Over the past years, SGL Technologies has continued to maintain and focus on the products and technologies from a customer's perspective, developing and delivering ICT cutting edge solutions and training for vendors and partners as Consultants and Training Specialists for different organizations irrespective of the industry sector. SGL Technologies has the experience and team that can create a system for you and your business. Working hand-in-hand with our team gives our clients the tools to create an easily manageable workflow in an organization. Our services include the provisions of top notch Business Support Information Technology Solutions: IT Training, Licensing of Computer Softwares, Networking, Data Protection and Storage Management Solutions, Video Conferencing, ICT Professional Certification Testing and Facilitate Internationally Recognized Professional Certificates in IT. We offer world class Information Technology training to prepare you adequately for a global IT career.
      SGL Technologies
      10, Akinremi Street, Anifowoshe, Off Awolowo Way, Ikeja, Lagos
      Lagos Mainland, Lagos, Nigeria
      DealDey Helpline
      01-4609950, 08094609951

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